World Health Organization introduces COVID-19 facts over WhatsApp

The World Health Organization (WHO) has launched a messaging service on WhatsApp and Facebook to keep people safe and informed during the ongoing coronavirus pandemic.

It can be hard to know facts from fiction when receiving news online, and especially at present with a lot of information going around on COVID-19. In a bid to tackle misinformation, WHO have introduced a Health Alert.


With the potential to reach 2 billion people, the WHO is working to get information directly into the hands of people that need it.

Access to information is available via accessing a link provided by WHO, which opens a conversation on WhatsApp. 

To start the app, users simply send ‘hi’ to activate the conversation. Once the chat has commenced you will then be able to select a menu of options that can be used to help answer your questions around COVID-19.


The service has been launched to help everyone from government leaders, health workers, family and friends. It is hoped that the messaging service will be an essential tool in eradicating fake news.

The WHO service will provide the latest news and information on coronavirus including details on symptoms and how people can protect themselves and others. 

It also provides the latest situation reports and numbers in real time to help government decision-makers protect the health of their populations.

Are you going to sign up to the service? Let us know on our #EnableCommunity on Twitter and Instagram. 

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