Nationwide launches autism-friendly hours
Nationwide Building Society (www.nationwide.co.uk) will be trialling autism-friendly hours to make the experience more comfortable for autistic customers. The quiet hours, with reduced background noise…
banking
“Barely any help for young blind & deaf people” – Money Advice Service
An investigation by the Money Advice Service (MAS) has found young blind or deaf people in the UK receive “barely any” specialised financial education. This…
Charity helps develop app which enables visually impaired people to locate ATMs
Leading sight loss charity Thomas Pocklington Trust (TPT) has been working with LINK on a fully accessible smart phone app which will enable visually impaired…
NatWest launches first credit card for blind and partially sighted people
New credit cards are the first to be accredited by Royal National Institute of Blind People (RNIB) Tactile markings identify the card, with a notch…
RNIB recognises ATM providers with Finance Exemplars’ Award
The Royal National Institute of Blind People (RNIB) has recognised the great work of Barclays Bank and PayPoint in being the first to introduce high…
Lloyds TSB launches online British Sign Language service
Lloyds TSB is the UK’s first financial services provider to offer Deaf customers an online sign language service Customers can use the service to handle…
Barclays first major bank to roll out audio ATMs
The first major bank to sign up to the Royal National Institute of Blind People’s (RNIB) Make Money Talk campaign has fulfilled its commitment and…
Lloyds Banking Group launches its Customer Disability Programme
Launch of sign language and text services for deaf customers Roll-out of talking cash machines Introduction of a specialist colleague helpline to provide expert support…