Improving free and impartial advice for ill and disabled people in the UK

New resource launches to help people who become ill or disabled: free, impartial advice.

money_advice_serviceTo celebrate and support International Day of Disabled People (Tuesday 3 December), the Money Advice Service launches a new online resource dedicated to supporting people who people who develop a health condition or become disabled. The new section can be found at The Money Advice Service is part of the Disability Action Alliance and has worked with other members to develop this brand new section
on its website.

To help people better understand their money matters, when faced with a life-changing event such as a long-term health condition or disability, the new section offers a range of practical tips and free impartial advice. Covering six
areas (see below) it has been carefully developed with disability experts to address the specific needs of people who become ill or disabled:

1. Managing money if you become ill or disabled
2. Disability and sickness benefits
3. Managing the extra costs of illness or disability
4. Managing and paying for your care
5. Need someone to help you manage your money?
6. Sorting out money if you’re dying

Whenever necessary, the Service’s advice will point people to a wide range of useful external resources to ensure people can reach the right, expert, support which is specific to their needs. Furthermore, the Service will continue to
grow the section with the help of Disability Action Alliance members, to ensure it offers the most comprehensive advice.

Mike Penning MP, Minister of State for Disabled People, said: “International Day of Disabled People is a day for and about disabled people. Fulfilling Potential recognises that real and lasting change can only be delivered through a partnership that brings government, disabled people’s organisations and others together. So I’m delighted to see this Disability Action Alliance achievement where the Money Advice Service has worked with other Alliance members to develop and launch this vital new resource to provide expert support and information for people who become ill or disabled. This is a great example of a tangible and practical solution to an issue identified by Alliance members, which I believe can deliver positive outcomes for disabled people.”

Liz Sayce, Chief Executive of Disability Rights UK, said: “It is really important especially in hard times that disabled people get the best possible financial information and advice. At Disability Rights UK, we get hundreds of thousands of people using our information – the need is immense. Putting the life-changing experience of disability at the heart of the Money Advice Service’s information is vital, because so many families and individuals are affected. Through the Disability Action Alliance the Money Advice Service has worked with partners and begun to put in place this crucial information.”

The Money Advice Service is an independent organisation. It gives free, unbiased money advice online at, over the phone on 0300 500 5000, and face-to-face right across the UK. The Service was set up by Government and is paid for by a statutory levy on the financial services industry, raised through the Financial Conduct Authority. Find out more at

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