Care Organisation Wins National Award

inSafeHandsA local housing association has won a prestigious national award for its approach to safeguarding service users.

Choices Housing Association, based in Newcastle, has won the ‘Care Innovator’ award at the Great British Care Awards announced in London. The award was made as a result of their work in developing a safeguarding training resource called ‘In Safe Hands’. The training pack was developed over a two year period and follows the scandal at Winterbourne View.

Nigel Downs, Managing Director at Choices, said. “We are delighted with the award especially as it was a real team effort involving employees, service users and the families of our residents. We were shocked by the scandal at Winterbourne View and wanted to develop something that would help people recognise and report abuse.”

The toolkit is really practical and provides a creative and personalised training resource for vulnerable people to use on their own or with the support of others. It enables and empowers individuals to recognise danger, harm and abuse, and know what to do to protect themselves and how to raise concerns.

The toolkit is suitable for use by all vulnerable individuals, either in their own homes, care homes, support groups or schools etc. It is also an extremely effective tool in staff training and for those studying to enter the healthcare profession.

Each Toolkit includes a film DVD, Resource DVD and Handbook. The film DVD shows actors, many of whom had a disability, role-playing a selection of abuse scenarios. The accompanying guides, prompts, photographs and worksheets encourage further discussion and understanding.

Nigel Downs went on to say. “With so much bad news around at the moment regarding the poor standard of care in the UK; it is great to see an organisation like Choices be recognised for the high quality of its work and the development of this innovative training resource.”

To place an order, or for more information, please contact us on 01782 254 000 or email

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