Hampers provide a warm welcome to supported living residents


Regard CEO Sandie Foxall-Smith presents welcome hampers to Elinor Gunz and Janet Bird

Relocating to supported living accommodation can be a daunting and life-changing event for many people. Moving to an unfamiliar environment, sometimes in a new town or even country, can be a strange and lonely experience.

However, the care-providers, The Regard Group, aim to make the transition a little easier by providing personally tailored hampers full of home comforts to new residents of their accommodation. While each hamper is personalised for every individual’s needs, contents include everyday cupboard essentials, such as tea, coffee, and cereals and cleaning supplies.

Sandie Foxall-Smith, CEO of Regard, wanted to contribute items that would make new residents happy but that were also useful for the move. “We will tailor the contents according to the needs of the individuals concerned,” Foxall-Smith said, “in the same way that we tailor all our new accommodation.”

The hampers are just one element of ensuring that new residents feel welcome and are supported in the move. Regard curate bespoke care plans for each resident they welcome, tailored to suit individual needs, such as easy to read and specially formatted documents.

The Regard Group has welcomed a significant increase of new residents to their services, and are now the UK’s fourth largest private care organisation that provide living and residential services for people with learning difficulties, mental health needs, and acquired brain injury. A further five more services are expected to open by March 2018. The Group cares for more than 1,300 people with a staff of over 2,600 people working at 161 locations in the UK. While the organisation continues to expand its services, little touches such as providing welcome hampers, is a sign that Regard will continue to prioritise quality of care for residents.


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